Welcome to Twin Roses Designs!
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Welcome to Twin Roses Designs!

Contact Information

The best way to contact us is by e-mail at info@twinrosesdesigns.com.
Please allow up to 3 days for a response depending on our production schedule.
Before you call,
please have the following ready so that we may most efficiently assist you:

For in-stock items:
  • Your questions
  • Measurements (if applicable)
  • Credit card or other payment information

For custom orders:
  • Visit our Custom Orders page first
  • Have the answers to the questions at the top of our Custom Orders page  
  • Any questions you may have
  • Please note: the measurements requested for the estimate are NOT your regular store-bought garment sizes.

We are happy to answer your questions about the items that we create and sell - again, email is best for this purpose so that we can easily refer to your details when generating your price estimate and constructing your order.  Price estimates are not available by phone due to the time involved to accurately generate this information based on current materials cost, etc.

Send us your questions, comments, queries using the contact form below.
If you want to have a costume custom created, please fill in the fields below so that we may best give you a price quote. For details about these questions, please see our Custom Orders page.
If your query is not about a custom ordered costume, enter your name and email address, then jump to the "Message" field below.

Twin Roses Designs
237 Solar Street
Bristol, VA
24201

Business hours:
Noon to 10:00 pm US Eastern Time, Monday - Friday.
We are closed on the weekends and major US holidays.

Telephone:
(276)591-1113
If we are unable to answer the phone during production, please leave a message or email us with your request.

The cost of telephone consultation lasting longer than 15 minutes will be added to your order.  This does not include time spent processing your payment by phone.  (We are usually able to answer all questions within five to ten minutes.)

Skype us at andrea.wakely
  My status

E-mail us for an appointment to allow for time zone differences
and ensure that we are available when you call.)

**Fittings and consultation by appointment only**

While we love what we do here at Twin Roses Designs, it is also a serious full time business.  We strive to offer you handsome, durable, yet cost effective goods and garments professionally made from the best quality materials possible. 


About us:

Andrea Wakely

As the costume designer of Twin Roses Designs, Andrea is involved in every aspect of the costume design and production process.  Andrea worked in the costume shop at the University of Virginia for two years and was involved in numerous productions as dresser, master painter/dyer, assistant costume designer, pattern drafter, stitcher, etc.  Andrea has degrees in Theater (costume design), Biology, and a Minor in Studio Art from UVA. 

Founded in 2000, Twin Roses Designs has since grown into the thriving business you see today.  Andrea's goals for the future are to continue to design and create costumes for professional productions in addition to producing high quality clothing for individual re-enactors and enthusiasts.

Garry Wakely

Another scientist/artist blend, Garry is our technical guru.  He specializes in digital translation of artwork into stitches for the embroidery machine, as well as being the in-house Dye Master, webmaster and photographer.   Garry received his BSc from the University of British Columbia in Occupational Therapy.